Terms and Conditions




1. Interpretation


a) "Booking Confirmation" means email or message sent to Client with booking details;

b) "Company" means Luxury Bell Events (ABN 51 747 136 683);

c) "Client" refers to the person hiring;

d) "Guests" means any person using the Equipment during the Period of Hire;

e) "Equipment" is the tents, their contents including but not limited to all other equipment, bedding, furnishings, decorative items, lighting, electrical equipment, accessories and materials including outdoor cinema contents provided by the Company to the Client for use during the Period of Hire;

f) "Security Bond" means the amount of $50 per individual tent per hire for sleepovers, $100 per individual tent per hire for glamping, paid with the final payment to secure adherence with the obligations below;

g) "Period of Hire" means the period beginning and ending on the dates set out in the Booking Confirmation;

h) "Total" means the total price of hire as set out in the Booking Confirmation or that may be agreed by any variation to the Booking Confirmation.

2. The Company agrees to:


a) Provide the Equipment for use by the Client and their Guests on or before the date of set up at the agreed site for the Period of Hire.

b) To disassemble and remove all Equipment from the agreed site on or after the final date of the Period of Hire.

c) Provide the Equipment in good working order.

3. Payment


a) The Client agrees to pay the booking deposit of $150 cost of hire at the time of booking.  The booking will only be operative when the deposit has been received by the Company.

b) The Client agrees to pay the balance of the Total due to the Company no later than five (5) days prior to the commencement of the Period of Hire, plus the refundable Security Bond.

c) The Client acknowledges that Security Bond will be refunded within five (5) days of end of Period of Hire, subject to any loss or damage to the Equipment.

d) The Company will ask the Client for their bank details to provide the Security Bond refund, if no response is provided by the Client after one month the monies will be transferred to the Clients account as a credit valid for 12 (twelve) months from the end date of Period of Hire.

4. Cancellation Policy


a) The Company does not refund upon cancellation. 

b) In the event the Company is able to reschedule a booking to a later date, all costs of hire paid and Security Bond paid will apply to the amended bookings for revised hire. 

c) The Company will use its best endeavours to reschedule a booking however it reserves its right to refuse any request to reschedule if unable acting reasonably to accommodate a revised Period of Hire.

d) The Client must request to reschedule to a revised Period of Hire 48 (forty-eight) hours prior to commencement of Period of Hire otherwise a $150 rebooking fee will apply due to time spent packing and unpacking.

e) Dates can be rescheduled 2 (two) times within the same 12 (twelve) month period dependant on availability. After this date the booking deposit is void. 

f) If the client is unable to decide on a reschedule date a credit will be issued for any monies paid valid for 12 (twelve) months from the original date of Period of Hire. 

g) Credited accounts can transfer monies paid to other parties by approval of the Company.

h) If a Booking is already underway and needs to be cut short by evacuation due to events out of the Client's or Company's control, or work has already been undertaken for the booking, no refund or credit will be provided in such cases. In this case if any loss or damage is incurred that is not the fault of the Client, then the Client is released and indemnified from any demands, costs and expenses related to the damage or loss.

5. The Equipment


a) The Client is fully responsible for the Equipment for the duration of the Period of Hire.

b) The Client will be responsible for all expenses, losses, damages, and/or claims suffered during the Period of Hire arising from any negligence, omission or fault of the Client and/or any such claims, and reimburse the Company for any losses or damages to the Equipment, regardless of who caused the damage during the Period of Hire.

c) The Client agrees to ensure no plastic cups or sharp objects are used inside the Equipment. Any broken plastic cups will result in automatic loss of Security Bond. 

d) The Client agrees not to use any naked flame in or around the Equipment.

e) The Client acknowledges NO smoking is permitted in or around the Equipment.

f) The Client agrees only use to Mosquito coils if they are inside a burner with a secure cover or lid.

g) The Client acknowledges NO animals or reptiles, including pets in or around the Equipment.

h) The Client agrees to fully close all window and door zips in the event of rain. Loss of Security Bond will incur if tent takes on water due to windows and doors not being closed. 

i) The Client agrees to place any stakes back underneath the tent ropes that have come loose during the Period of Hire.

j) The Client agrees to leave the Equipment in a clean and tidy condition.

k) The Client agrees not to walk or jump on air mattresses.


l) The Client will ensure that all lawns are cleared of pet waste prior to arrival and collection of Equipment. 

m) The Company will not be liable for any loss of air from air mattresses during the period of hire. The air mattresses will be fully inflated at the beginning of the hire, but due to factors such as temperature, amount of usage, length of hire, air mattresses may deflate slightly or lose air. A pump and spare bed/s will be left with the Client.

6. Set Up of Equipment


a) The site upon which the Equipment is set up upon must be grassed, level and firm. Equipment will not be set up in muddy conditions or conditions the Company deems unsuitable.

b) The Client will ensure the Company is provided with clear access to the site, free of any obstructions and has exclusive use of driveways to set up and collection of Equipment.

c) Should the Client not be available during setting up of Equipment then the Client waives their right to make changes to the set up without incurring an additional charge.

d) If forces of nature cause the setup of the Equipment not to occur at the commencement of the Period of Hire, the Company shall determine whether it is appropriate to set up the Equipment at any later stage during the duration of the Period of Hire. Should the Company determine that set up is not appropriate for any reason, the agreement will be terminated, payment refunded to the Client and the Client agrees to have no additional claim against the Company.

7. Collection of Equipment


a) All rubbish and personal property must be removed by the Client at the end of the Period of Hire.

b) All spare beds, pumps and extensions cords must be inside the tent for collection. If any items not left inside the tent the Client will be responsible for returning these items at their own expense. The Company has the right to hold the Security Bond until these items have been returned. If items are not returned within 14 (fourteen) days the value will be deducted from the Security Bond. 

c) In the event of rain, collection of the Equipment may be delayed or rescheduled until such a time that the tents are dry.

8. Title to Goods


a) At all times the Company retains title to all the Equipment.

b) Parties agree that this hire will be governed by the laws of New South Wales.