In making a booking through this website or by providing this link, it is assumed that all clients have read and understood the following terms:

The Hirer agrees to accept the conditions of this Hire Agreement upon booking via telephone, email, or any other booking platform provided by the Owner.

1. Definitions

1.1 "Booking Confirmation" refers to the email or message sent to the Hirer containing booking details, including dates, costs, payments, and inclusions.

1.2 "Deposit" means the payment made to secure the tent and requested dates.

1.3 "Hirer" refers to the individual hiring the Equipment.

1.4 "Owner" means Heidi Ramsay, trading as Luxury Bell Events (ABN 51 747 136 683).

1.5 "Equipment" encompasses the tents, bedding, furnishings, décor, lighting, and accessories, including electrical equipment provided by the Owner to the Hirer for use during the Rental Period.

1.6 "Guests" refers to any individual utilising the Equipment during the Rental Period.

1.7 "Rental Period" means the timeframe starting and ending on the dates specified in the Booking Confirmation or an alternative arranged date.

1.8 "Security Bond" refers to the funds held by the Owner to cover damages, paid in addition to the final payment.

1.9 “Site” designates the location where the Equipment is to be set up.

1.10 "Total" signifies the total price of hire as outlined in the Booking Confirmation.

1.11 "Quotation" refers to a pricing offer provided by the Owner detailing the services for the hire of the Equipment during the Rental Period.

2. Quotation

2.1 The Quotation for services shall remain valid for ninety (90) days. Should a Deposit not be received within this timeframe, a new Quotation will be required to secure a booking.

3. Deposit

3.1 The Hirer agrees to provide the Owner with a non-refundable Deposit of $100 per tent.

4. Payment

4.1 The Hirer agrees to pay the remaining balance of the Total, along with the refundable Security Bond, to the Owner no later than seven (7) days prior to the start of the Rental Period.

4.2 If receiving a discount on services for a promotional agreement and agreement is not upheld withing reasonable timeframe by the promoter/influencer the discount becomes null and void and the Total quoted price becomes payable.

5. Security Bond

5.1 The Hirer agrees to pay the Owner a refundable Security Bond of $100 per tent for Bell Tent Villages and $50 per booking for Sleepovers, to be paid in addition to the final payment.

5.2 The Hirer acknowledges that the Security Bond will be refunded within five (5) days of the conclusion of the Rental Period, subject to any loss or damage to the Equipment.

5.3 The Owner reserves the right to withhold or deduct from the Security Bond any costs associated with repairs or replacements necessitated by damage or loss incurred during the Rental Period.

5.4 The Owner retains the right to deduct from the Security Bond if the tents or Equipment sustain water damage due to windows or doors being left open during rainfall.

6. Owner Agreement

6.1 The Owner agrees to provide the Equipment in good working order for the Hirer and their Guests throughout the Rental Period.

6.2 The Owner agrees to disassemble and remove all Equipment from the designated Site at the end of the Rental Period.

7. Responsibility for Equipment

7.1 The Hirer is responsible for the Equipment throughout the Rental Period and must reimburse the Owner for the replacement cost of any Equipment that is lost or damaged, regardless of the cause.

7.2 The Hirer is liable for all expenses, losses, damages, and/or claims incurred by the Owner resulting from any negligence, omission, misuse, or fault on the part of the Hirer, their agents, or Guests.

7.3 Should any part of the Equipment be returned damaged, unclean, defective, or worn (excluding normal wear and tear or inherent defects), the Owner is entitled to charge the Hirer for the costs of repair or cleaning required to restore the Equipment to a condition suitable for rehire.

7.4 The Owner will not be liable for any loss of air from air mattresses during the Rental Period. Although the mattresses will be fully inflated at the start of the hire, they may naturally deflate due to factors such as temperature and usage. A pump and spare bed(s) will be provided to the Hirer.

7.5 The Hirer is responsible for the full replacement cost of any Equipment that is irreparable or missing.

8. Hirer’s Obligations

The Hirer is required to:

8.1 Ensure that all windows and doors of the Equipment are completely closed when not in use during the Rental Period.

8.2 Leave the Equipment in a clean and orderly condition, removing all personal belongings and rubbish.

8.3 Refrain from walking or jumping on air mattresses.

8.4 Avoid using any open flames, cooking equipment, or electrical devices in or around the Equipment unless provided by the Owner.

8.5 Prohibit the consumption of food and drink within the Equipment.

8.6 Ensure that no pets or animals are permitted inside or around the Equipment.

8.7 Make all reasonable efforts to prevent damage to the Equipment from adverse weather conditions, including any décor used outside the tent.

8.8 Ensure firepits are at a safe distance of 7 metres or more from Equipment.

8.8 Smoking is strictly prohibited in and around the Equipment.

8.9 Indemnify and hold the Owner harmless for any losses (including legal costs) incurred due to any breach of this Agreement, as well as for any liabilities arising from such breaches.

9. Cancellation Policy

9.1 In the event of a cancellation by the Hirer:

a) The non-refundable Deposit will be forfeited to the Owner.

b) Security Bonds will be fully refunded.

c) The Owner reserves the right to charge the following:

i) For more than three (3) tents (a) one hundred percent (100%) of the Deposit will be forfeited if the Booking is cancelled less than thirty (30) days prior to the commencement date of the Rental Period (b) fifty percent (50%) of the

9.3 The Owner will make reasonable efforts to reschedule a booking; however, it reserves the right to refuse any request if unable to accommodate the revised Rental Period.

9.4 If the Hirer cannot decide on a reschedule date, a credit will be issued for any payments made, valid for twelve (12) months from the original Rental Period date.

9.5 Credited accounts may transfer paid amounts to other parties with the Owner's approval.

9.6 The Hirer must request to reschedule at least seventy-two (72) hours prior to the commencement of the Rental Period, or a rebooking fee of $150 per tent will apply due to the time spent packing and unpacking.

10. Equipment Setup

10.1 The Hirer and any third parties are prohibited from entering the Equipment during setup or dismantling.

10.2 If required, the Hirer must provide an electrical supply.

10.3 The Hirer shall ensure that all areas are free of pet waste prior to the arrival and collection of the Equipment.

10.4 The Site designated for Equipment setup must be level, firm, and grass-covered.

10.5 Equipment will not be set up in muddy conditions, directly beneath trees, or in any circumstances deemed unsuitable by the Owner.

10.6 The Hirer must ensure that the Owner has clear access to the Site, free from obstructions, and has exclusive use of driveways for the setup and collection of the Equipment.

10.7 Setup may be delayed if heavy rain occurs on the morning of installation.

10.8 If the Hirer is unavailable during the Equipment setup, they forfeit the right to make changes to the setup without incurring an additional charge of $150.

11. Consent to Publish

11.1 The Hirer consents to the publication of identifiable details, which may include photographs and/or videos, on the Owner's social media, website, or any other advertising platforms.

12. Weather

12.1 The Hirer must adhere to any guidelines provided by the Owner regarding minimizing damage to the Equipment in adverse weather conditions.

12.2 The Hirer agrees to fully close all window zips, door zips, and groundsheet zips in the event of rain, when not in use and when departing from the tents at the end of the Rental Period; failure to do so may result in the loss of the Security Bond.

13. Collection of Equipment

13.1 The Equipment must be returned to the Owner in proper working order.

13.2 The Equipment must be returned in a clean condition.

13.3 The Hirer is responsible for removing all rubbish and personal belongings at the conclusion of the Rental Period.

13.4 All spare beds, pumps, electrical cords and any other Equipment must be placed inside the tent for collection. Should any items not be left inside the tent, the Hirer will be responsible for returning these items at their own expense. The Owner reserves the right to retain the Security Bond until these items have been returned and may deduct their value from the Security Bond after a period of fourteen (14) days.

13.5 In the event of rain, the collection of the Equipment may be delayed or rescheduled until the tents are dry.

14. Indemnity

14.1 The Hirer agrees to pay solicitors' fees and court costs incurred by the Owner in pursuing legal action to recover either the Equipment, its value, or repair costs due to the Hirer's non-compliance with the terms and conditions of hire. This also applies to any outstanding fees accrued during this period.

14.2 The Hirer indemnifies and holds the Owner harmless for any loss (including legal costs) incurred due to any breach of this Agreement and for any liability arising from such breaches.

15. Force Majeure

15.1 If natural forces prevent the setup of the Equipment at the beginning of the Rental Period, the Owner will determine whether it is appropriate to set up the Equipment at a later time during the Rental Period. Should the Owner decide against the setup for any reason, the Agreement will be terminated, payment refunded to the Hirer, and the Hirer agrees to have no additional claims against the Owner.

15.2 If a booking is already underway and needs to be shortened due to uncontrollable events, or if work has already been undertaken for the booking, no refund or credit will be provided. In such cases, if any loss or damage occurs that is not the Hirer's fault, the Hirer is released from any demands, costs, and expenses related to the damage or loss.

16. Title of Equipment

16.1 The Owner retains title to all Equipment at all times.

16.2 The parties agree that this hire will be governed by the laws of New South Wales.